Acknowledge THIS

TY cardI think we can all agree that when someone puts in a lot of work it’s important to say ”thank you.”  Not everything requires fireworks, cannons and a corps of dancing Chippendales (or Chippengirls – equal opportunity) of course.  Sometimes it’s enough to send a well-timed email, give a pat on the back, or ring someone up on the phone to merely say “I appreciate all you’ve done.”

People crave personal and heartfelt recognition.  Who doesn’t want an ‘atta boy every now and again?  Am I right?

It seems like something every manager or organization would know is important. Yet, the longer I live on this earth, the more I realize it often escapes a lot of people.  It’s a concept that just doesn’t get pinned down in their brains; like dandelion fluff adrift in the air.  Like tumbleweeds gyrating lazily down Interstate 25.  Like clouds floating in Denver Portland Madison on 4/20.

I recently had a conversation with someone who had worked for an organization for 10 years.  It was not an extremely large organization so his work was known to most every associate.   As he transferred from department to department over the years it only increased his socialization and relationships across the depth and breadth of the organization.

During his tenure he made some pretty major contributions, drove some key strategic initiatives, and contributed to growing success among the organization’s market/customer base. When he retired, with a lengthy notice, he dutifully trained his successor, wrapped up some final items and headed off to enjoy his golden years after a decade of service.

Ten years. A dime. A 10th of a century.

At the end of his notice period he was treated to the standard off boarding experience – “turn in your keys, complete this paperwork and be aware we’ll be changing your passwords at COB today” – and sent on his way.

He wasn’t expecting fireworks, cannons or a corps of dancing Chippendales Chippengirls.

But a thank you would have been nice.

5 comments

  1. Marge says:

    Great point, Robin! One of the things I’ve liked most about the culture here is that my VP always said thanks. Simply pleasant and heartfelt – no cannons – but it felt great. When we had temps or consultants in, they would actually comment on never having felt so welcomed and appreciated – ever. Such a small thing to do and the rewards are so great. The best reward? Everyone does it!

  2. Name Withheld says:

    I worked for the President of a sub of a large corporation for almost five years. For the first five years, he not only never recognized anything I did, he never said “thank you” for anything at all. Nada. Zip. (But he regularly dropped F-bombs when he was dissatisfied with me or anyone else). Nothing changed until the last six months of my employment. When he changed, it was so forced and seemed so artificial I was suspicious. Sure enough, within six months he and the corporate VP of HR showed up in my office to tell me that they were merging two business units and I got the short straw on my job (duplicated in the other BU). During that exit meeting, the only “compliment” or “recognition” he gave me was to nod his head when the VP HR said it was nothing personal and was strictly a choice between me and the other guy. Of course, you can tell that it did not bother me much, huh?

    • Robin Schooling says:

      I can tell that it had no impact on you whatsoever….;-) It’s tough when one works in such an environment; just so demoralizing. But you know what is so telling about this? You will never – EVER – forget how you felt working for that dude. You will also, dare I say, never treat others like he treated you!

  3. Kyle Jones says:

    You’ve known me long enough to know that I think saying THANK YOU is very important. It’s sad to read that this person spent that much time with the company and received nothing but the customary goodbye and get out.

Leave a Reply

Your email address will not be published. Required fields are marked *